Site Performance Issue

Incident Report for TrueLearn

Resolved

This incident has been resolved.

Posted Sep 24, 2026 - 16:04 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2026 - 15:38 EDT

Investigating

We're currently seeing reduced performance on our site, causing slower page loading times and potential delays when navigating. Our team is investigating the cause and working to restore normal performance as soon as possible.

Posted Sep 24, 2026 - 15:29 EDT

This incident affected: Member/Learner Portal and Faculty Portal.