Partial Outage

Incident Report for TrueLearn

Resolved

Temporary issues seem to have been fixed and all systems are operating normally.
Posted May 27, 2025 - 13:48 EDT

Monitoring

A fix has been implemented, some users may still have issues depending on caching and location. We are continuing to monitor.
Posted May 27, 2025 - 11:57 EDT

Update

A fix has been applied and is propagating now.
Posted May 27, 2025 - 10:49 EDT

Identified

We are currently experiencing an outage. Access to certain features or areas of the site may be temporarily limited. Our team is actively investigating the issue and working to restore full functionality as quickly as possible.
Posted May 27, 2025 - 09:58 EDT
This incident affected: Member/Learner Portal, Faculty Portal, and Mobile App.
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